Uconnect
Project
Passion Project
Timeline
1 month
Tools
Figma
My Role
UX Research, UX/UI Design
CONTEXT
Uconnect is a car app that is compatible with Jeep, Ram, Dodge, Chrysler and FIAT.
There are various useful features like remote start, remote lock/unlock, vehicle locator, navigation system, and you can also check the current fuel level, odometer, tire pressure and oil life remaining.
PAIN POINTS
Below are the most common pain points I’ve identified by observing customer reviews on the App Store and through user interviews.
PROJECT OBJECTIVES
Minimize confusion with remote commands and optimized vehicle status.
COMPETITIVE ANALYSIS
Confirmation Messages
I’ve observed a few other car apps and noticed they all provide clear messages.
Features That Would Improve Uconnect
The highlighted features will provide Uconnect users with better control over the app and let them stay informed with their vehicle status.
Shawn
Owns a Jeep Wrangler
Frustrations:
Unable to check the lock status
Vague confirmation messages
Cannot check the next service due dates
Unable to schedule auto remote start
Shawn’s Daily Life
With the New Uconnect App
